Host Conflict Management

Course objectives

Find out what not to do.
Defeat by assessing the conflict situation.
Give the person a way out, better understand their emotional state as a result of their contextual experience.

Entrance requirements

No admission requirement

Locations

FACT TRAINING CENTER
Rue de la station, 19
B-1300 LIMAL

or in your company...

Required papers for registration

Registration form for individuals - Registration form for company
You have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « reception@factgroup.eu ». Do not forget to enclose the necessary annexes to your registration.

For the use of training checks, we need the two codes and the data sheet of each participant (download here).

Program

・ Communication techniques: active listening, the map of the world, reformulating, empathy.
・ The preventive aspect: environmental organization, strategies, security.
・ Anticipatory observation: Non-verbal communication (space, gestures, gaze).
・Situation

Price

Price per group: €820

We included in our price:
・Coffee/Tea
・Collation
・Bottles of water
・Lunch and drink

*VAT-exempt price according to Article 44 of the VAT Code

Further information

Fact Training Center - Service commercial
Rue de la Station 19, 1300 Limal
Phone : 010 418 840
sales@factgroup.be