Facing contradictory demands

Facing contradictory demands

Course objectives

  • Clarify a request
  • Know how to negotiate a compromise

Entrance requirements

no admission requirement

Locations

FACT TRAINING CENTER
Rue de la station, 19
B-1300 LIMAL


or in your company


Program

  • The relationship between conflicting demands and stressors and stressors
  • Identify the needs of the interlocutors and clarify their demands
  • Use communication techniques
  • Find alternatives in case of refusal

Price

Price per group: 820 €

We included in our price:

  • Coffee 
  • Snack
  • Bottles of water
  • Lunch and drink

* Price exempt from VAT according to article 44 of the VAT code